Frequently asked questions

A: We sell anime-inspired merchandise — including phone cases, keychains, LED lamps, clothing, and more.

A: Yes, we ship worldwide! Shipping times may vary depending on your country’s customs process.

A: Each product page includes dropdowns to select your phone model or clothing size. If you’re unsure, feel free to contact us before placing an order.

A:

• Returns are accepted within 14 days of delivery.

• Items must be unused and in original packaging.

• We do not offer exchanges — please place a new order instead.

A: If your order hasn’t been processed yet, yes. Contact us immediately at support@shonenshelf.com.

A:

• Allow up to 10 business days for delivery.

• Check your tracking number emailed to you.

• Still need help? Email us with your order number.

A: Yes. All payments are securely processed via trusted gateways like PayPal and Stripe.

A:

• Email: support@shonenshelf.com

• Or click the Live Chat icon on the bottom-right of any page.